Rentalfront

The Fareoffice e-commerce platform Rentalfront allows for car rental companies to consolidate their various business needs and requirements under a single uniform corporate platform and profile for sales, marketing and distribution. At the same time, our Rentalfront solution also allows for local market sales and marketing possibilities through various affiliate and networking products to fully utilize the capacity of both the local market needs as well as the global corporate profile requirements.

Centralisation with local flexibility

With one central system for all your web sites, allowing for regional and local market requirements and campaigns Rentalfront enables a more efficient content management process. Instead of dispersed e-commerce efforts in different markets or regions Rentalfront provides a fully integrated solution allowing central e-commerce strategies to be executed across multiple locations.

Self-service

Rentalfront enables your local or regional offices, resellers, affiliates and marketing partners to offer localised campaigns to make reservations, manage existing reservations and offers payment facilities with no manual processing cost. The result is increased sales with lower costs.

More channels

With a central marketing tool and it is easy to launch and maintain full scale localised rental sites in new markets and regions. This allows you to dramatically increase your e-business reach with shortest time to market.

Search engine optimized

Rentalfront was built with search engine optimization in mind. The platform comes with fundamental search engine optimization for any site by default. It has unique content features that are extremely helpful when applying any search engine optimization strategy. It simply maximises your search engine optimization efforts and drive relevant traffic to your sites.

Compelling user experience

In traditional “bricks and mortar” retail environments sales are increased by making sure that our customer experience is optimal. This is as important on the internet. So when it comes to all user interfaces, Rentalfront delivers optimal user experience and speed for both you and your end consumer.

XML connection

Rentalfront provides an XML connection, through which you can retrieve cars and rates aswell as make and manage reservations.

Features

Rentalfront includes a wide range of features for your online business. It is built with high usability and allows for a fully customizable look and feel and can be tailored to meet your specific requirements.

Online bookings

Rental car availability searches, rate shopping and reservations are done directly in real time for the end user. This allows full availability control with no need for “On request” or manual follow up as the booking process is zero-touch.

All end users automatically receives an e-mail confirmation, pre-paid vouchers or payment receipts displaying all reservation details directly when making a reservation as our software communicates all details with no manual involvement 24/7.

Online payments

With our Farepayment online payment product you can earn additional income and improve yield management by offering online credit and debit card payments to your end consumers. Our payment solution provides real time credit and debit card processing (authorise, capture, credit) and supports all major credit cards and multiple currencies.

Self-service

All end user reservations made can be accessed using reservations number and customer name to allow for amending of pick up/drop off location, dates, times, car size and products. It also allows for cancellation of reservations.

Business configuration

Any business requires its own set of complex rules for controlling sales. Our solution therefore seamlessly integrates with your existing inventory and tariff system and adds an additional layer of customizable e-commerce rules and content and supports various product rules and inclusions like vehicle only rates or package concepts and allows for collection of additional charges.

Localisation

All data can be published in local languages. Currency format, dates, times etc. are published as local standards. This will generate improved customer experience. Our solution is one single yet very flexible platform that will allow for businesses to run multiple sites in any language.

Local market users can select from a variety of accessories either pulled from existing inventory or loaded in Rentalfront or a combination of both.

Backstage

Backstage is the Rentalfront administration tool used to manage all the features within the solution. It is a simplistic yet powerful web application available to the right business users managing your online business simply and efficiently.

Reservations management

Your Customer Services organisation can browse, search, view details and change or cancel existing reservations. Users will benefit from a powerful and intuitive interface for all sorts of reservation management tasks such as reservations history and re-sending or printing documents.

Business configuration

Business managers can with easy access to the backstage application configure the business rules applicable to any or all users, accounts and products for centralised management control.

Reports

Users can extract real-time reports directly online. Available reports are customisable to fit specific needs and requirements, e.g. looks to book ratio, site hits and revenue. Reports are available on demand and always up to date, minimizing time loss when collecting important data.

Centralisation

Customer Services or Business Users can be connected to one or many different sites, allowing for easy cross-site management, A user can manage multiple sites without needing to log-in and log-out (or use multiple browsers) resulting in a more cost effective process. User grants and access are given for each individual task. Extremely flexible user responsibility / role setup, resulting in higher security and more focused Back end users.

Client services

Fareoffice offers a wide range of services with all our products. We tailor make the system after your needs, we train you to utilize our products in the most optimized and efficient way and we offer a secure and scalable hosting solution that makes you feel safe.

Continuous system tailoring

As with all our products, if there is anything in need of customisation or change, we have a Fareoffice Change Request teams separated from our internal Research & Development ready to be of assistance.

Up-to-date content

We also offer the service of maintaining your web site. May it be Content, Search Engine Optimisation or general web strategy we have the experience to optimise your e-marketing. A rich internet experience is content that is not static. With our solutions we offer content management possibilities, and services to ensure that the site will be Search Engine Optimised, up to date and attractive to your customers.

Support & training

We offer training and support of our administration tools and products to ensure you can maximise productivity. We are also available in supporting business with e-commerce and technical knowledge when needed.

Hosting

We offer our solution as an Application Service Provider (ASP) where we host and maintain the system in our redundant server halls and our hardware set up is very scalable to meet your specific business needs and requirements. As we take full responsibility and control of all technical aspects of your websites and e-commerce, you can focus on your core business; rent out cars.

Rentalfront XML

Rentalfront XML simplifies the communication between car rental companies and their partners. It lets travel agents, brokers and others search for and book cars through a standardized protocol.

Rentalfront XML is OTA standard compliant and has support for:

Retrieving cars and rates
Making reservations
Changing reservations
Cancelling reservations

Want to know more?

Give us a call at +46 8 5090 5100 or send us an email to sales@fareoffice.com.